At Metamorphic, we are serious about making leaving easy. We're not trying to trick or trap you into being here. Our hassle-free policy guarantees clear and fair billing, no "survey inquisitions", and the ability to cancel with ease.
You are guaranteed clear and fair billing. No hidden fees or extra charges and you always have access to your latest invoices from within your account settings.
You are guaranteed no questions will be asked about why you canceled your account. We won't follow up and try to convince you to stay.
You are guaranteed easy cancellation at anytime from within your account. You will receive a prorated refund for any time left on your current billing cycle.
Hassle-free policy January 1, 2021
As a customer of Metamorphic, you are hereby granted the right to:
There are no hidden fees or extra charges and new features are always included at no additional cost to your subscription.
You also can see and download copies of your latest invoices from within the "Billing" section of your account settings.
No questions asked
You won't be questioned or surveyed upon cancellation of your subscription, and we will never follow up with you to convince you to stay.
When you cancel your subscription, it will be just that. And you are always welcome back, just as easily and without any questions.
You can cancel at anytime from within the "Billing" section of your account settings. If you cancel during your free trial period, then you will not receive a charge.
Outside of your free trial period, all cancellations receive automatic refunds prorated to the time left on your billing cycle.